FAQs

answers to commonly asked questions

How do I check the status of my order?

Login to your account, click on My Account to get all details.

How can I track my product shipment?

Orders once processed and shipped can be tracked using the consignment/tracking number. A mail is sent to you after the order is shipped with this tracking number along with the service provider. In order to track the order:

  • Go to the service provider’s website
  • Type in the tracking number provided in the mail in the Tracking section and check the status

How do I redeem a coupon?

Once you have shortlisted the product you wish to buy, select the size & colour, click Add to Bag and view your cart. Here you can enter your discount/coupon code, click on apply code, and follow the rest of the instructions to place your order.

What are the payment options available to me?

The payment options supported by Sassy Stripes are as follows:
a.     Cash On Delivery
b.     Credit Card
c.     Debit Card
d.     Net Banking

Online payments are processed through the HDFC payment gateway, to ensure secure and encrypted connections for all your transactions.

How will I know if my order has been placed successfully?

You will receive an email confirmation from Sassy Stripes once your order is successfully placed. The mail will have all the details related to your order.

How can I get assistance if I need it?

Two Quick and Easy Solutions – We’re Here to Help You!

1.Call the Sassy Stripes Customer Loyalty Team
(033) 30579675
2.Email Sassy Stripes Customer Loyalty Team:
We look forward to helping you with your inquiry. We respond to email messages in the order that they are received, and we will respond to your email as quickly as possible. Email the Sassy Stripes Customer Loyalty Team at info@sassystripes.com

How long does it take for my order to ship?

We strive hard to deliver products in 5-7 business days.

Should you have something to ask, please feel free to use this form.

Your Name (required)

Your Email (required)

Subject

Your Message